As a mobile app in the Financial Technology industry, negative reviews are certainly not uncommon. We frequently receive new user accounts and new transactions that do not meet our security standards. We are unable to accept 100% of all user accounts or 100% of all transactions. We understand that this can be frustrating to our users, but maintaining our high security standards is necessary in order to continue serving our customers. For more information about the most common review complaints, please see the FAQ articles linked below:
I can’t log into my account and Customer Service isn’t responding to me
My Transaction Was Rejected But Prepaid2Cash Still Took My Money
If you have additional questions, please don’t hesitate to reach out to us at support@prepaid2cash.com to get in touch!