Is My Transaction Secure And Personal Information Safe?
We partner with leading payments and banking institutions to ensure all transactions are delivered in a secure environment and meet all information security requirements of the Payment Card Industry Data Security Standard (PCI DSS). Privacy is our top priority. We don't share your personal information with any advertisers.
How Can I Ensure My Account Is Secure?
When creating a Prepaid2Cash account, we recommend creating a unique password for your account that is not shared with any other account you own. The password must contain at least 8 characters and include at least one number or symbol ($%^@#). ...
How Does Prepaid2Cash Verify Account Authenticity?
When you create a Prepaid2Cash account, we use 2 factor authentication to verify the phone number provided belongs to you. We also ask users to confirm additional personal information during transactions in order to ensure account authenticity.
Starting Your First Gift Card Transaction
To start a transaction, click on the New Transaction button on the bottom of the user dashboard and select Gift Card as your card type. Scan the front and back of the gift card. This will prompt a screen that will ask you to enter your gift card ...
Should I Link My Bank Account Using Plaid? What Is Plaid?
You can manually enter your bank account information into the Prepaid2Cash app or select Connect Bank Account to use Plaid to enter your bank credentials. This will connect the bank account to your Prepaid2Cash account. Connecting your bank account ...
My Bank Received The Funds From My Transaction But Returned The Funds To Prepaid2Cash. What Should I Do?
If your bank information was entered incorrectly into the Prepaid2Cash mobile app, the payment will be returned to us in 3-4 business days. Once it is returned to us, we will reach out to you to resend the payment to the correct account. In the ...