How Does Prepaid2Cash Verify Account Authenticity?

How Does Prepaid2Cash Verify Account Authenticity?

When you create a Prepaid2Cash account, we use 2-factor authentication to verify that the phone number provided belongs to you. We also ask customers to confirm additional personal information during transactions in order to ensure account authenticity. We have partnered with Plaid to streamline our identity verification process. Plaid's Identity product helps verify customers' identities by accessing information on file with their financial institution.


We also partner with leading payments and banking institutions to ensure all transactions are delivered in a secure environment and meet all information security requirements of the Payment Card Industry Data Security Standard (PCI DSS). Privacy is our top priority. We don't share your personal information with any advertisers.

    • Related Articles

    • How Can I Ensure My Account Is Secure?

      When creating a Prepaid2Cash account, we recommend creating a unique password for your account that is not shared with any other account you own. The password must contain at least 8 characters and include at least one number or symbol ($%^@#). ...

    • Is My Transaction Secure And Personal Information Safe?

      We partner with leading payments and banking institutions to ensure all transactions are delivered in a secure environment and meet all information security requirements of the Payment Card Industry Data Security Standard (PCI DSS). Privacy is our ...

    • Should I Link My Bank Account Using Plaid? What Is Plaid?

      You can manually enter your bank account information into the Prepaid2Cash app or select Connect Bank Account to use Plaid to enter your bank credentials. This will connect the bank account to your Prepaid2Cash account. Connecting your bank account ...

    • Why Has My Prepaid2Cash Account Been Disabled?

      If you receive an email or error message that your account has been disabled, it’s likely due to one of the following reasons: Duplicate Account Prepaid2Cash users are only allowed to have one active Prepaid2Cash account. If we find that you have ...

    • Starting Your First Prepaid Card Transaction

      To start a new transaction, click on the New Transaction button on the bottom of the user dashboard. On the next screen, select Prepaid Card. This will bring up the Prepaid2Cash card scanner, that uses your mobiles device's camera to scan your card. ...