How Can I Ensure My Account Is Secure?

How Can I Ensure My Account Is Secure?

When creating a Prepaid2Cash account, we recommend creating a unique password for your account that is not shared with any other account you own. The password must contain at least 8 characters and include at least one number or symbol ($%^@#). Longer passwords containing multiple symbols, numbers and letters are always recommended. 


You can also turn on optional security measures in your Prepaid2Cash account by going to Menu>Profile>Settings. From here, you can enable Face ID (iOS only) or PIN Code (iOS and Android).


If you would like to change your password to make it more secure, check out our YouTube video titled How To Change Your Password: https://www.youtube.com/watch?v=YsAFGzGFHZ0&t=2s.

If you would like to enable Face ID or PIN Code, check out our YouTube video titled How To Update Your Profile: https://www.youtube.com/watch?v=_zvN-ae7cyA.

    • Related Articles

    • How Does Prepaid2Cash Verify Account Authenticity?

      When you create a Prepaid2Cash account, we use 2-factor authentication to verify that the phone number provided belongs to you. We also ask customers to confirm additional personal information during transactions in order to ensure account ...

    • Is My Transaction Secure And Personal Information Safe?

      We partner with leading payments and banking institutions to ensure all transactions are delivered in a secure environment and meet all information security requirements of the Payment Card Industry Data Security Standard (PCI DSS). Privacy is our ...

    • Should I Link My Bank Account Using Plaid? What Is Plaid?

      You can manually enter your bank account information into the Prepaid2Cash app or select Connect Bank Account to use Plaid to enter your bank credentials. This will connect the bank account to your Prepaid2Cash account. Connecting your bank account ...

    • Create A Prepaid2Cash Account

      Once the Prepaid2Cash app has been successfully installed on your mobile phone. Follow the steps below to create a Prepaid2Cash account: 1. Open the app > click sign up > select sign up with Facebook or sign up with email. Once you have completed the ...

    • How Does Prepaid2Cash Protect Against Fraud?

      If a Prepaid2Cash account is suspected of fraudulent activity, the account will be immediately disabled and all communication with the account owner will be discontinued.