Can I Enter My Nickname As The Name On My Prepaid2Cash Account?
We do not recommend using your nickname when creating your Prepaid2Cash Account. The name on your Prepaid2Cash account should match the name on the bank account you link to your Prepaid2Cash account. If the names do not match, your bank will most likely reject the payment and return it to us. This will result in a delay in receiving your payment.
The Estimated Delivery Date For My Payment Has Passed And I Still Haven’t Received My Funds. What Should I Do?
If your payment has not been received by the estimated delivery date, this could be due to multiple reasons such as: Incorrect bank information entered in the app The name on the bank account and the name in the app do not match Deposit bank is ...
Name On Mobile Banking App Needs To Match Prepaid2Cash Account Name
If you are using a popular mobile banking app, the name on your Prepaid2Cash account is required to match the name on your bank account for a deposit to settle. This is due to restrictions placed on your bank account by your mobile banking provider. ...
Starting Your First Prepaid Card Transaction
To start a new transaction, click on the New Transaction button on the bottom of the user dashboard. On the next screen, select Prepaid Card. This will bring up the Prepaid2Cash card scanner, that uses your mobiles device's camera to scan your card. ...
What Are Prepaid Cards?
Prepaid cards are broadly defined as any network branded (Visa, American Express, Mastercard or Discover) card that contains a stored balance. These cards are commonly referred to as “open-loop cards” because they can be used most places where the ...
My Prepaid Card Is Not Scanning. What Should I Do?
If your prepaid card is not scanning, try to find an area with good lighting and start a new transaction. Hold your prepaid card in front of your phone's camera and make sure the corners of the card align with the green corners on your screen. Be ...